Thanks David, I did run the xmlaccess script for the virtual portal and the tags are there. Visible in the Tag Center.
But the customization shelf in the virtual portal does not get our custom category, in fact the out of the box Communications category (which is available in the root) is not visible in the virtual portals either.
But the customization shelf in the virtual portal does not get our custom category, in fact the out of the box Communications category (which is available in the root) is not visible in the virtual portals either.